Billing Sequence

• First, we will bill all appropriate insurance companies.

• We send you a detailed notice about the services you received and who we are billing. While this notice is not a bill, we do ask that you keep it for your records. If you believe we are billing incorrectly, contact our billing office at 419-207-7878 or 1-800-257-9917, ext. 3962.

• Next, your insurance company responds to our claim, and you receive an explanation of benefits regarding your claim.

• Upon the response of your insurance company, we adjust your balance and bill you for the remaining portion. Your payment, which is due in 30 days, is discounted if paid in full by the deadline shown on your first statement.