Mission
The mission of Samaritan Regional Health System is to take
the lead in promoting the health and wellness of people in the communities
we serve.
Vision
Healthy communities through quality healthcare.
Values
- Compassion and Respect for our patients, their families,
our employees and our community
- Integrity, so we deserve the faith and respect
of others
- Service Excellence through wise decisions, sharing
of knowledge and
continually improving all we do as we serve others
Customer Service Credo
- Courtesy - We will promptly and courteously welcome
every patient/customer
- Expectations - We are committed to exceeding customer
(patient, employee, visitor, physician, other departments)
expectations
- Confidentiality and Care - We will respect our
customers' confidentiality and we will uphold the standards
of care in all situations
- Feedback - We will ask patients and customers to
evaluate our care and services
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